Service
RED SOFT provides technical support service at all levels, database audits, support for migration to RED Database, consulting on database design and the use of RED Database in application software, and training of qualified specialists.
Support
Standard and Extended
Professional technical support at all stages of database operation. Several tariff plans are available: from e-mail support to a dedicated manager and 24/7 solution of urgent requests.
Emergency
Damaged database recovery services.
Consulting
- Consulting customers services on database design, selection and configuration of hardware and OS, maintenance and optimization of Firebird databases.
- Consultation of application software developers on the use of the RedDatabase in the project.
Audit
Migration
Assistance in migrating to RedDatabase from other DBMS: assessment of migration complexity, support in designing the database structure, drafting a migration plan.
Let's evaluate the complexity of migration to the RedDatabase
Let's make a migration plan
Let's support you in the piloting phase
Advise on the design phases of new systems
We will consult developers about specific cases and tips of using RedDatabase
We will provide professional support during the entire software lifecycle